Terms of Service

These terms govern use of the BookedBeacon website and missed-call recovery service. By using the service, you agree to these terms.

Service description

BookedBeacon can respond to missed calls, collect service-request details, notify a participating HVAC business, and provide a scheduling link. BookedBeacon is not the HVAC contractor and does not itself provide repair, diagnosis, dispatch, pricing, or emergency services.

Appointments and emergencies

Availability provided by text is a request, not a confirmed appointment. An appointment is confirmed only through the scheduling page or directly by the HVAC business. Do not use BookedBeacon for dangerous or life-threatening emergencies; contact local emergency services.

Messaging terms

Message frequency varies. Message and data rates may apply. Reply STOP to opt out, START to opt back in, or HELP for assistance. Consent to receive operational messages is not a condition of purchasing unrelated goods or services.

Acceptable use

You may not misuse the service, submit unlawful or deceptive content, interfere with its operation, attempt unauthorized access, or use it to harass others.

Availability and liability

The service is provided on an as-available basis. Communications networks and third-party services can fail or be delayed. To the extent permitted by law, BookedBeacon is not liable for indirect or consequential loss, missed appointments, contractor performance, or emergency outcomes.

Changes and contact

We may update these terms as the service evolves. Questions can be sent to hello@bookedbeacon.com.